Key Performance Indicators (KPIs) to successfully run a small business

Score, in conjunction with South Suburban College Business and Career Institute (BCI), and South Suburban Small Business Association (SSSBA) is offering a free workshop that will discuss measurements known as “Key Performance Indicators” (KPIs).

When: Tuesday, April 30, 2019, 10 AM – 1 PM

Where: South Suburban College Oak Forest Center
16333 S. Kilbourn Ave., Oak Forest, IL 60452

This is a free workshop.
A light lunch will be provided.


Whether you own your own business or work in a business that seeks continuous improvement, understanding KPIs is vital. Here are some broad areas you can measure using KPIs:

  • Financial metrics
  • Customer metrics
  • Process metrics
  • People metrics

Come to this workshop and learn what goes into these metrics from an expert.

For more information call 708-225-6055 or email

Presented by: Masoom Ahmed

Masoom Ahmed has Engineering & Business degrees from Illinois Institute of Technology, Chicago and The University of Chicago, respectively. Masoom had a long career with Abbott Laboratories, a fortune 100 Chicago based company. Currently Masoom is an independent consultant, Principal – MAC Group LLC, which provides consulting services to small businesses

John Marshall Law School will present an introductory look at their pro Bono program with Q & A. Presented by Joan D. Clay

Joan D. Clay is the staff attorney for the Business Enterprise Law (BELAW) Clinic at The John Marshall Law School. She is admitted to the Bars in Illinois and New York. She received her B.A. in Communications with an emphasis in Journalism from Loyola University of Chicago. She earned her J.D. at the University of Detroit, Mercy Law School.

About BCI: The Business & Career Institute (BCI) offers results-oriented workshops and classes that focus on a company’s needs: quick, easy to understand, usable now, presented by knowledgeable and excellent instructors/facilitators.

About SCORE: SCORE is a volunteer organization comprised of experienced business executives and entrepreneurs who volunteer their time to help others start and grow their businesses.

About SSSBA: South Suburban Small Business Association is a resource and support network of the small business community with relevant services to grow the south suburban community at large.

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